The Team

Robert MANCHIN
Managing Director

Robert Manchin is Managing Director of The Gallup Organisation Europe. He is also a professor at the College of Europe in Bruges, Belgium and is actively involved in a number of graduate university programmes in Europe.

At present, Robert is leading the European Commission Flash Eurobarometer, Europe's largest on-going survey measurement project, serving the information needs of European public policy-makers. He is also the Coordinator of the International Consortium for the European Crime, Safety and Well-being Survey and the Head of the European Observatory of Human Safety and Security. He was responsible for carrying-out the last wave of the European Working Conditions Survey, a 33-country face-to-face survey.

As a social scientist, Robert Manchin began his career at the Institute of Sociology at the Hungarian Academy of Sciences in Budapest, where he was the principal investigator on various projects regarding value orientation, private entrepreneurship, life-course analysis, and methodology. Between 1982 and 1986, he was visiting professor at the University of Wisconsin-Madison, where he taught demography and research methods.

As a consultant, Robert worked with various international organisations in the field of evidence-based policy research. He co-authored a number of books and published several articles in social science journals on social indicators, subjective well-being, quality of life, social stratification, urban and regional development, urban social policy and housing. In 1988 he co-authored Socialist Entrepreneurs: Embourgeoisement in Rural Hungary, University of Wisconsin Press.

Robert Manchin is a Trustee of the Brussels-based think-tank "Friends of Europe", the President of a Hungarian NGO for a Smoke-free Environment and Chairperson of the Europa Nova Foundation. The last-named has operations in Luxembourg, Hungary and Croatia.

Robert is member of ESOMAR and WAPOR.

Louis de SCHORLEMER
Director of Communications, Europe

Louis de Schorlemer joined Gallup in 2003 to manage external relations for Belgium and Luxembourg. In 2009, he assumed the role of Director of Communications, Europe, becoming responsible for corporate communications and public affairs in the region. In this newly created position, Louis is building a coordinated presence for Gallup, a global research-based management consultancy. This allows Gallup’s clients to improve their employee and customer management, and better understand the state of public opinion.

Louis holds a Master's degree in Global Marketing Communications from Emerson College, Boston University, USA. He started his career with DaimlerChrysler, working on strategic marketing projects in Germany, Luxembourg and Australia. He then moved to Brussels and worked with a pan-European think tank. Louis is a member of the Belgian Marketing Foundation and a founding member of the European Association of Communication Directors (EACD).

Aurélien RENARD
Director of Marketing

Aurélien Renard joined Gallup Europe in 2006. As Director of Marketing, his main functions cover business strategy and development, marketing and communications and the management of European-wide projects. In addition he is involved in consulting projects and policy analysis.

Aurélien studied in France, the US and UK and holds a Masters degree in Management from Audencia Nantes School of Management and a postgraduate degree in Contemporary European Studies from Institut d'Etudes Politiques de Paris (Sciences-Po) and the University of Bath. He previously worked in the Marketing Consumer Intelligence department of Philips Consumer Electronics in Amsterdam and at the French Embassy in Brussels in the Office for Economics and Commercial Affairs. Before joining Gallup, Aurélien was a consultant for a Brussels-based Public Affairs consultancy where he was mainly involved in policy analysis and consulting, with a focus on ICT, research and innovation.

Femke DE KEULENAER, PhD
Consultant

Femke De Keulenaer joined Gallup Europe in 2006. With her education in Survey Methodology and her expertise in statistical modelling and data analysis, she will serve as consultant for several of the ongoing studies at Gallup Europe, working on the planning, design and analysis of the survey data.

Femke studied Sociology at the University of Ghent (Belgium) and obtained her postgraduate education in Quantitative Analysis for Social Sciences at the Catholic University of Brussels. After receiving her degree, she was a research assistant at the University of Antwerp, working on the multidimensional measurement of poverty and social exclusion. Between 2000 and 2005, she was a research assistant of the Fund for Scientific Research – Flanders; her doctoral research focused on non-response and attrition in the Panel Study of Belgian Households over its 11-year history given the dynamics of entry and exit from the panel. In 2001, she was visiting the University of Nebraska to take part in the exchange program of the Gallup Research Center and the Catholic University of Brussels.

Caroline BERGAUD
Project Director

Caroline Bergaud joined Gallup Europe as Project Director at the beginning of 2007. She is responsible for the development and coordination of large-scale EU-related projects, in particular of the very first European Survey of Language Competences of European school children for the European Commission. Caroline has previously worked as a Project Manager at Friends of Europe, one of Brussels' leading think tanks, and at the European Academy of Business in Society, a unique alliance of corporate and academic partners committed to sustainability issues in business theory and practice. Prior to moving to Brussels, Caroline worked as a freelance consultant at the Finnish Parliament in Helsinki and at the International Trade Centre, the Geneva-based UN technical agency of the WTO and UNCTAD. Caroline holds an MA in Politics and an MA in Business and Trade. Caroline is fluent in French (mother tongue), English, German and Finnish and has a good command of Spanish. She is also a member of Toastmasters International, the world-wide public speaking club.

John CHAPMAN
Managing Editor

John has been working with Gallup since 2006. His main responsability is to ensure that the group's output reflects the talent and experience of the Europe-wide team. Heavily involved in the Flash Eurobarometer reports, John also aims to use his business experience to Gallup's best advantage.

Prior to this, John worked as a freelance journalist, primarily covering European Affairs, ICT and sport. Previously, John worked as a manager and consultant for a number of multinational companies and European organisations in the UK, Belgium and Luxembourg. He is currently the Chair of the UK's National Union of Journalists' Continental European Council.

Susanne HELMSCHROTT
Research Analyst

Susanne joined Gallup in 2007. As a Research Analyst, she is responsible for project management, data analysis and report writing for several of Gallup Europe's ongoing projects.

After her studies in Public Administration in Germany and Sweden, Susanne gained a deep insight in survey techniques by doing a Masters in Statistics, Public Opinion and Market Research at the IEP of Grenoble in France. Besides internships in ministries, NGOs and development organizations in Germany, Susanne further developed her professional experience at a leading Public Opinion and Market Research Institute in Paris.

Gergely HIDEG
Senior Research Director

Gergely joined Gallup in 1996. Presently he is Senior Research Director for both Gallup Hungary and Gallup Europe. He has expertise primarily in social surveys, opinion polls, and surveys in the public service sector.

He served as Senior Research Director for the Candidate Countries Eurobarometer series and now runs the Flash Eurobarometer. Other important recent assignments were UN victimization surveys in Eastern Europe.

He managed several multi-national projects, such as the NATO Poll and Kosovo Poll in 1998. His previous occupations included being a research assistant at the Civic Education Program of the Open Society institute, and setting up the research infrastructure for media content monitoring in the after-war Bosnia for Gallup and OSCE. He used to be the assistant editor for Innovation, a social science journal of the Vienna-based Interdisciplinary Center for Comparative Research in Social Sciences (ICCR) where he also worked as junior research fellow.

Mihai JITARU
Systems Adminstrator

Mihai (known as Pepe) started with Gallup back in 1995, when Romania had just three computers with Windows 3.11. In 2000, he started work on integrating the Budapest, Bucharest and Brussels offices. A further phase brought the Warsaw and Zagreb offices into the network. Much of this work was linked to the Eurobarometer project for the European Commission, building various servers and monitoring tools to ensure the continuous availability of the required Eurobarometer tools.

Prior to joining Gallup, Pepe worked as an IT technology trainer and consultant, gaining Microsoft certification as a Systems Engineer, Certified Trainer and Security & Systems Administrator on the server products line, as well as Linux certification. He also worked on many large projects with Microsoft, building complex network management solutions. Since being at Gallup, Pepe has gained knowledge in computer-driven text mining technologies as well as in automated media content processing and indexing.

Pepe's passion is - luckily - computers, and he also enjoys his time spent training colleagues. But that's not all, as he loves going to the mountains, camping and - back home - watching Manga cartoons, especially the pure fiction ones. He loves his family, including his "two very special kids". Together with a "few very special friends", Pepe sees them as his best achievements.

Attila NEMETH
Webmaster

Attila joined Gallup as an IT Specialist in 2007. He is responsible for a number of IT-related tasks, including the provision of support to all aspects of the Flash Eurobarometer surveys. In addition he is responsible for the maintenance of the Gallup Europe website.

Attila has worked for several companies on websites and applications during the past decade. During this time, he has created and maintained a mixture of large portals and minor websites.

Andrzej PYRKA
Research Analyst

Andrzej joined Gallup as a research analyst in 2008. He is responsible for the management, data analysis and external communication of various survey projects.
Andrzej studied International Information Management at the University of Hildesheim in Germany, focusing on Knowledge Management technology and Intercultural Communication. Most of his work there was centered around the changes in values and everyday behaviour in post-communist societies in Central and Eastern Europe. He also holds a post-graduate degree in European Studies from the College of Europe's Warsaw campus. Before joining Gallup, Andrzej worked as a project manager and writer for various German print and online media (Süddeutsche Zeitung and others), supervised Polish-German work teams as an Intercultural Trainer and spent half a year as an overindulgent English teacher at a Mexican high school.

Joyce DEL ROSARIO
Project Manager

Joyce has a Master's degree in Management and Information from the Institute of Development Policy and Management, University of Manchester, UK and worked for several years in Brussels, mostly in the NGO environment and in various development organisations. She joined Gallup Europe in 2006 as Project Manager to work on special projects and assist in the smooth running of the office.